Support Coordinator

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Responds to general inquiries by internal and external customers.• Processes all equipment orders.• Processes all rate and limit requests.• Prepares all incoming agreements for management and maintains files.• Follows-up with account executive on missing contracts and/or other missing documentation.• Provides administrative support for sales team.• Prepares sales reports for review by account executives and sales management.• Reviews implementation profiles for accuracy, orders requested reports and sends out starter kits.• Maintains marketing and sales supplies.• Develops/maintains process documentation for each assigned task.• Assists in special projects.• Interfaces with internal customer service on customer inquiries.• Other related duties assigned as needed.EDUCATION REQUIREMENTSHigh school diploma or GEDGENERAL KNOWLEDGE, SKILLS & ABILITIES• Proficient in the use of basic office equipment and tools as well as applications specific to the sales function• Skill in data entry• Strong customer service skills• Works well in an environment with firm deadlines; results oriented• Ability to multi-task and adjust schedules to meet deadlines• Ability to work in an organized manner• Ability to maintain confidentiality• Ability to communicate effectively verbally and in writing• Team skills, including the ability to establish and maintain effective working relationships with employees, clients and publicFIS JOB LEVEL DESCRIPTIONDeveloping professional role. Applies basic skills and may develop advanced skills using tools and equipment appropriate for job or specialization. Duties and tasks are standardized. Resolves routine questions and problems, and refers more complex issues to higher levels. Works under close to moderate supervision and follows standard procedures and written instructions to accomplish assigned tasks. Clerical type work including filing, mailing, etc. Consults with senior peers on non-complex processes to learn through experience.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

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Job Overview

ID:

419851

Date Posted:

Posted 5 days ago

Expiration Date:

13/11/2021

Location:

Slaley

Salary:

Competitive

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