Salesforce Administrator

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 15 - 25%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamMaintaining and developing Salesforce and its integrated tool sets, the CRM & Sales Tools Team are part of the wider Sales Operations Team, supporting the processes and tool sets used by the sales and shared services teams within the business, through support and ongoing development projects.What you will be doingIn this role you will maintain and improve the system by working closely with the CRM Team and the End User, reviewing day-to-day queries and understanding business requirements. The role also involves support of Sales, Service and Community Clouds and must taking responsibility for training new users, creating guides and testing. Administration will be a major part of the role but development of the overall system is something that we aim to achieve. This means that there will also be opportunities to get exposure to large scale enhancement projects.What you bring:Excellent presentation, verbal and written communication skills with a keen eye for detail.A self-starter who is constantly curious and we make things happen and achieve amazing results. Work independently as well as in a team(Internal Candidates:)An aptitude for Salesforce. Being known as a super user or someone with an understanding of SF usage. Coming from a team with a high usage of Salesforce would be great because you would immediately understand the impacts and processes of/to that team, which you could continue to utilise.Someone with strong knowledge of internal processes and internal stakeholders.Preferably someone who had shown initiative in self-learning in the SF realm, such as Trailheads.(External Candidates):       Must have –Salesforce Administrator ADM201 certification2 years Sales Cloud experience2 years’ Service Cloud experienceAdded bonus if you have:Salesforce Advanced Administrator ADM211 certificationCommunity Cloud experienceActive in the Salesforce communityWhat we offer youA modern, international work environment and a dedicated and motivated teamA competitive salary and benefitsThe chance to work on some of the most challenging, relevant issues in financial services & technologyA work environment built on collaboration, flexibility and respectVaried and challenging work to help you grow your technical skillsetPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

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Job Overview

ID:

283363

Date Posted:

Posted 11 hours ago

Expiration Date:

17/07/2021

Location:

Gateshead

Salary:

Competitive

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