Regional Administration Assistant

We are seeking an organised, proactive and professional Administrative Assistant to support the Senior Regional Administrator and wider regional team. This is a varied and fast-paced role requiring excellent communication, organisational and IT skills.\n\nKey Responsibilities:\n\n* Providing day-to-day administrative support to the Senior Regional Administrator.\n * Delivering general office and membership administration support, including internal and external communications using a range of IT and media systems.\n * Maintaining accurate databases, records and filing systems, both electronic and manual.\n * Developing and maintaining a strong working knowledge of the membership system, including producing reports as required.\n * Carrying out receptionist duties and acting as a first point of contact for visitors and callers.\n * Answering telephone calls professionally, taking accurate messages and responding effectively to routine enquiries from members, representatives and external contacts.\n * Welcoming and assisting visitors in a polite and professional manner.\n * Managing incoming and outgoing post and emails, including preparing correspondence and distributing communications efficiently.\n * Proactively handling queries and communications to ensure timely resolution and effective service delivery.\n * Building positive working relationships with colleagues and team members to support wider organisational objectives.\n\nThe Ideal Candidate Will Have:\n\n* Excellent organisational and administrative skills.\n * Strong communication and interpersonal abilities.\n * Good working knowledge of Microsoft Office and general IT systems.\n * The ability to manage multiple tasks and work efficiently under pressure.\n * A professional, approachable and team-focused attitude.\n * Experience in office administration or customer/member support is desirable.\n\nThis is an excellent opportunity for someone who enjoys working in a busy office environment and delivering high-quality administrative support.\n\nBrook Street NMR is acting as an Employment Business in relation to this vacancy