A fantastic opportunity has come available for Customer Service Roles based in Durham DH1.
Pay rate: £10.39 per hour
We are once again delighted to be working in partnership with our prestigious client Atos and are recruiting for long term temporary Customer Service Advisor positions which will start Oct/Nov.
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Working in the call centre you will work as part of a team in a Financial Services environment and must therefore have a positive approach and can-do attitude. You will need to be open to change and not be afraid to take on new challenges as you will be delivering a consistently high level of customer service to Atos’s client customers.
As a Customer Service Advisor you will be primarily focused within the call centre dealing with inbound customer enquiries which will include:
You will be required to go through a Credit and Criminal check as well as 3 years referencing in order undertake this role.
Our client Atos is dedicated to quality, equality, and valuing diversity and they welcome applications that reflect the diversity of the communities within which we work.
This will be a site based role, however we operate a covid safe environment with all government regulations met.
Posted 1 week ago