Customer Service Associate

*Customer Service Associate*

SALARY: £16,330

JOB TITLE: CUSTOMER SERVICE ASSOCIATE

LOCATION: FAREHAM

TYPE: CUSTOMER SERVICE

BENEFITS: PENSION SCHEME, HEALTH CASH PLAN, CYCLE TO WORK SCHEME, EMPLOYEE DISCOUNT SCHEME, OCCUPATIONAL HEALTH, EMPLOYEE ASSISTANCE PROGRAMME

CULTURE: SUPPORTIVE AND FRIENDLY TEAM

We are recruiting for 2 Customer Service Associate who will play an integral part in the success of the business.

The day to day duties in your new job will be:

  • Handling calls and transferring to correct department
  • Contacting customers to book health appointments
  • Cancelling and rearranging patient appointments
  • Taking card payments over the telephone
  • Managing the telephone voicemail service with relevant responses

We'd love to speak to candidates with:

  • Previous Customer Service experience ideally in an inbound contact centre environment but not essential
  • A fantastic "can do" attitude with outstanding communication skills
  • Impeccable attention to detail
  • Good IT/keyboard skills
  • A flexible and adaptable work ethic

Full-time shift pattern - 37.5 hours per week Mon / Fri and 3 hours on 1 Saturday in 4.

Next steps….

Apply today or call Kimberley for further information.

If this sounds like the right role for you then please send us your CV. By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond!

Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 3/5 days please assume that you have not been successful on this occasion and your CV will be kept on record for future positions.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

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Job Overview

Date Posted:

Posted 3 weeks ago

Expiration Date:

22/02/2020

Location:

Fareham

Job Type:

Permanent

Salary:

Up to £16330 per annum

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