Client Solutions Cordinator

Client Solutions Co-ordinatorSouth Croydon£25,000 - £28,000 per annum + Benefits PackageIMMEDIATE STARTWe are looking for an enthusiastic talented individual to join the Customer Services Team. You will foster long term relationships with customers and provide customer excellence. The Customer Relations Advisor will be the customers champion when queries arise, taking responsibility and dealing directly with these queries wherever possible and overseeing them to a satisfactory conclusion. You will also support the Corporate Sales team by identifying and processing sales opportunitiesYou will be joining an established and supportive team who will help you through you on boarding and you will receive regular training and development.This is an exciting opportunity for someone with Customer Service experience and has a confident telephone manner. This will be a busy, diverse and challenging role requiring a strong sense of urgency to stay focused in the face of difficult and exciting challenges.Principle Responsibilities include but are not limited to:
  • Being the customers point of contact for any queries
  • Monitoring and logging emails on CRM relating to Customer Relations and Customer Support
  • Supporting customers through the sales process by receiving inbound sales calls and email communications
  • Presenting new products and services to clients, enhancing existing relationships.
  • Assisting with Reporting
  • Assisting the Credit Control department to investigate issues that may be delaying payment
  • Essential Skills:
  • Excellent communication skills, both verbal and written
  • Proactive and ability to problem solve
  • Strong analytic skills
  • Confident personality, prepared to be innovative and embrace a changing environment
  • Attention to detail
  • Able to manage and prioritise workloads.
  • As well as an opportunity to work with talented people you will receive a competitive salary, 21 days annual leave which increases by 1 day each year, regular social events, pension scheme, modern office.For an immediate interview please apply with you CV or call Dolly Ladds on 0208 464 5225.

    Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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    Job Overview

    Date Posted:

    Posted 1 week ago

    Expiration Date:

    13/03/2020

    Location:

    Croydon

    Job Type:

    Permanent

    Salary:

    £25000 - £28000 per annum + 21 days annual leave increases by 1 day

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